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Artwork & Design Questions

  1. How Do I Print with a Border?

    With ALL designed material we recommend you leave 1/4” (0.25) from all surrounding edges of your printed piece. If you leave less than 1/4” (0.25), we cannot be held responsible for unequal borders from top to bottom and from side to side. This is due to the final cutting process in which some “draw” or “slippage” occurs in that cutting process. This is a print industry standard.

  2. What is a bleed? How much should I have? Please click tab called "Printing 101" above.

    A bleed is extra area outside of your document that is trimmed off to insure proper cuts. In simple terms - your background should go off an 8th of an inch more than your actual print size. For example, if you have a 4x6 - you should design your piece as 4x6, but have your background go .125" on each side. The piece you submit to us should be 4.25"x6.25".

  3. WE REQUIRE BLEEDS ON ALL JOBS. No Exceptions, or you risk your job being miscut.

    Although our cutting staff is extremely precise, we can not guarantee any print job cuts with out the added bleed.

    There are no exceptions. Also, please keep your text at least 1/4" away from the edge of the piece. This way your text is in a "safe" area. If you have any questions regarding this policy you may call us, or use our "Printing 101" section for reference and tips.

  4. What should my files resolution be?

    All file formats must have bit map resolutions of 300dpi and embedded or outlined fonts. We accept the following file formats: .TIF, .JPG, .PDF, .EPS and .PSD. At the time, we do not accept quark files, Pagemaker, Corel Draw, or any similar software. However, these formats can be easily converted into an industry standard format with a few easy steps! If you are unsure about your file format, give us a call and we will help!

  5. Can I resize my 72dpi artwork to 300dpi?

    Unfortunately, you can not increase your resolution for a design that has been created low resolution. The output will be blurry or grainy, and at times, unreadable.But with newer software they might be possibilities in the future.

    The only solution to this is to redesign your piece at the correct resolution. If you have any questions, call us today and someone from our Art department will help explain in detail.

  6. What type of files do you accept?

    • Strongly suggested a single PDF for each front and back 
    • Adobe Illustrator (.ai or .eps) - Fonts converted to outlines/curves

    • Adobe InDesign (.indd) Exported as a PDF


    • We also accept the standard industry formats: .eps .psd .tif .jpeg .Ai